Frequently Asked Questions

By law, you have the right to choose the auto body repair shop you trust. Insurance companies may suggest preferred or “in-network” shops, but they cannot require you to use a specific one. If your insurer pressures you or implies that using your choice of shop will delay the process or affect coverage, let us know — we have years of experience working directly with insurance companies and can help guide you through the claims process while protecting your rights. At Double A Auto Body, we specialize in helping our customers navigate the insurance process and confidently advocate for their repair decisions. 

We service all types of vehicles, including cars, trucks, SUVs, and vans.

The length of time it takes to repair a vehicle depends on the extent of the damage. We will provide you with an estimated time frame for repairs when we assess your vehicle.

• OEM parts are made by the same manufacturer that built your vehicle.
• Aftermarket parts are made by third-party companies, not the original manufacturer.
• Recycled (or salvage) parts are original parts taken from vehicles that are no longer in service.

We’re happy to explain your options and help you choose the best parts for your vehicle and situation.

At Double A Auto Body, we take pride in delivering high-quality collision repair, trusted service, and honest communication—every time. Here’s what sets us apart:

• Your Rights, Your Choice
  We advocate for your right to choose the repair shop you trust. We’ll even work directly with your insurance company to ensure your vehicle is repaired the right way—not the cheapest way.

• Certified Technicians & Quality Workmanship
  Our experienced team uses advanced tools and techniques to restore your vehicle to pre-accident condition—safely and accurately.

• Fast, Reliable Service
  We understand your time is valuable. That’s why we offer timely repairs, clear updates, and minimal downtime, so you can get back on the road quickly.

• Locally Owned & Community Focused
  As a proud, local business, we care about our community and treat every customer like family. Our reputation is built on trust, transparency, and quality.

Whether you've been in a minor fender bender or major accident, Double A Auto Body is here to restore your peace of mind—and your vehicle.

Yes! We work with all insurance companies and can help handle the paperwork and communication to make the process as smooth as possible.

Yes! Walk-ins are welcome during business hours, or you can schedule a time that works best for you.

Not always - for smaller repairs, it may make more sense to pay out of pocket instead of involving insurance. We’re happy to walk you through both options!